Privacy Policy

Last updated: September 8, 2026

1. Introduction

Glean ("we," "our," or "us") is operated by TMZap Incorporated (d/b/a Glean). This Privacy Policy explains how we collect, use, store, and protect your information when you use glean.name and related services (the "Service").

By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1A. Data Controller

The data controller responsible for your personal information is:

TMZap Incorporated

d/b/a Glean

7 Rye Ridge Plaza, Suite 660

Rye Brook, NY 10573

United States

Email: privacy@glean.name

As the data controller, we determine the purposes and means of processing your personal data in connection with the Service.

2. Information We Collect

Contact and Account Information

  • Email address used to deliver results and support requests
  • Optional name or profile details if you sign in

Search Inputs and Results

  • Brand names and business descriptions you submit
  • Search results including risk ratings, trademark conflicts, and domain availability
  • Search history and dated snapshots associated with your account when you save them

The checker keeps a current-tab draft and last result in your browser’s session storage so you can return without rerunning the check. Server snapshots support the optional GleanMark save flow. An unsaved receipt expires; a saved result is associated with the account that claims it.

Payment Information

Payments are processed by Stripe. We receive confirmation of payment status and limited billing metadata, but we do not store your card numbers.

Usage and Technical Data

  • IP address, device type, browser type, and operating system
  • Pages viewed and actions taken in the Service
  • Cookies and analytics identifiers (see Section 8)

Communications

Messages you send to support or feedback you provide.

3. How We Use Your Information

  • Perform trademark searches and generate risk assessments
  • Deliver your search results, send explicitly requested saved-result emails, and provide service communications
  • Process payments and provide receipts
  • Improve our models, prompts, and user experience
  • Detect fraud, abuse, or security issues
  • Comply with legal obligations

3A. AI Processing

We use AI models from OpenAI and Anthropic to analyze trademark conflicts and provide confusion analysis. This may involve sending the brand names you search and related trademark data to those providers for processing. Their use of data is governed by their privacy policies.

Per their API policies, OpenAI and Anthropic do not use API data to train their models and retain data for limited safety monitoring. See their privacy policies for details.

We do not use AI outputs to make automated legal decisions. You remain responsible for all decisions related to brand adoption and trademark filings.

4. Third-Party Services

We share data with trusted service providers only as needed to deliver the Service:

5. Data Security

  • Encrypted transmission via HTTPS/TLS
  • Access controls and row-level security in our database
  • Restricted access to personal data by staff
  • Ongoing monitoring for suspicious activity

No method of transmission is 100% secure. We work to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain your information as long as needed to provide the Service, deliver reports, and comply with legal obligations. Report data may be stored to allow you to access results later.

You may request deletion of your personal data by contacting us. We may retain limited records (such as payment confirmations) for legal, tax, or fraud-prevention purposes.

7. Your Rights

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise these rights, contact privacy@glean.name.

7A. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and correct your personal information. We do not sell your personal information or share it for cross-context behavioral advertising.

To submit a CCPA request, email privacy@glean.name with "CCPA Request" in the subject line.

8. Cookies and Analytics

We use essential cookies to make the Service work and analytics cookies (including Google Analytics) to understand usage patterns. On public pages, PostHog counts clicks and page visits. Before events are sent, we remove clicked text, element attributes, submitted names, business descriptions, and worksheet entries. Session recording is disabled. Manual events use check identifiers rather than submitted names or descriptions. You can control cookies through your browser settings.

You may opt out of Google Analytics by installing the browser add-on available at tools.google.com/dlpage/gaoptout.

9. International Transfers

We operate in the United States and may process data in the U.S. or other countries where our service providers operate. By using the Service, you consent to these transfers.

10. Data Breach Notification

If we become aware of a data breach that affects your personal information, we will notify you as required by applicable law.

11. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date and may notify you by email or by posting a notice on our site. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Glean Privacy Team

Privacy inquiries: privacy@glean.name

General support: support@glean.name

Data subject requests: Email either address above with "Data Request" in the subject line

Mailing address:

TMZap Incorporated (d/b/a Glean)

7 Rye Ridge Plaza, Suite 660

Rye Brook, NY 10573

United States

We respond to privacy inquiries within 30 days. For urgent concerns, include "URGENT" in your subject line.